Return
When we have processed your return at our warehouse, we will send you an email confirming the return. If you have not received a return confirmation after 14 days, we kindly ask you to contact us with your order number, and our customer service team will assist you.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email to monitor your delivery's progress
How do I initiate a return or exchange?
To start a return, contact us at info@houseofsevent.com or visit our Returns page for step-by-step guidance.
When will I receive my refund?
Refunds are typically processed within 3–4 business days after your return is received and inspected.